Welcome to ZMERIK ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how our mobile application and web platform (com.mobileuniversalparts.app / zmerik.com) collects, uses, and safeguards your information when you use our services.

1. Information We Collect

We collect information that you voluntarily provide to us when you register, place orders, or request support:

• Account & Profile Information: Name, shop name, phone number, email address, and delivery address.
• KYC Verification (Wholesale Business Users): Business identity proof and workshop credentials submitted solely for verifying B2B wholesale pricing.
• Order & Transaction Records: Invoices, ordered spare parts, order status, and customer service communication records.

2. How We Use Your Information

We use the collected information for the following legitimate purposes:

• To provide compatibility lookup for mobile displays, CC boards, batteries, and accessories.
• To process wholesale orders, generate invoice receipts, and coordinate delivery.
• To send order notifications, status alerts, and important catalog updates.
• To authenticate repair technicians and protect against fraudulent activities.

3. Data Storage & Security

Your data is securely stored using industry-standard cloud infrastructure provided by Google Cloud / Firebase with end-to-end encrypted transmission (HTTPS/SSL). We implement strict security measures to protect against unauthorized access, alteration, or disclosure.

4. Third-Party Services

Our app utilizes trusted third-party services that may collect information used to identify you:

• Google Play Services: For application distribution and reliable runtime support.
• Firebase Authentication & Cloud Firestore: For secure database syncing and login services.

5. User Rights & Account Deletion

In accordance with Google Play data safety standards, you have full control over your personal information. You have the right to request access to, correction of, or permanent deletion of your account and associated data at any time by contacting our support team at support@zmerik.com.

6. Contact Us

If you have any questions or suggestions about this Privacy Policy or data safety, please contact us:

• Email: support@zmerik.com
• Website: https://zmerik.com
• Application: ZMERIK — Mobile Accessories & Parts (com.mobileuniversalparts.app)